Privacy and Security Policy

Privacy and Security Policy

This web site is an official Texas Department of Motor Vehicles (TxDMV) computer system operated for authorized use only and provided as a public service. This policy describes TxDMV's privacy and security practices regarding information collected from visitors to the site, including what information is collected and how that information is used.

Regardless of the information being transmitted to TxDMV, we will protect all such information consistent with applicable law. The privacy of our customers and the security of this site are of utmost importance to TxDMV. This policy applies to all pages beginning with www.txdmv.gov and www.dmv.state.tx.us.

Note: This policy does not apply whenever visitors leave the TxDMV domains and follow a link to another site, including the sites of state agencies and local governments.

Notice of Monitored Use

This site is monitored to ensure proper operation, to verify the function of applicable security features and for similar purposes. Unauthorized attempts to upload information, change information on this site, or otherwise cause damage are strictly prohibited and may be punishable under Texas Penal Code Chapters 33 (Computer Crimes) or 33A (Telecommunications Crimes).

If you visit a TxDMV site . . .

To read or download information:

We may collect and store the number of visitors to the site for statistical purposes. We may count the number of visitors to the different sections of our site, for example, to help us make them more useful to visitors. This information is also gathered for anonymous File Transfer Protocol (ftp), remote account login, or for other comparable connections.

To send us e-mail:

By sending us an e-mail message, such as a request for information, you may be sending us personal information (i.e., name, address, e-mail address). We may store the name and address of the requestor in order to respond to the request or to otherwise resolve the subject matter of your e-mail.

To register:

Information which may be collected at this site through questionnaires, feedback forms, or other means, enables us to determine a visitor's interests, with the goal of providing better customer service.

Cookies and Web Bugs

The TxDMV site may use cookies to provide interactive pages, such as web-based forms and surveys. TxDMV does not use cookies for other purposes. The TxDMV site does not use web bugs (also called web beacons or Clear Graphics Interchange Formats (GIFs)) to track or report visitor information.

Release of Information

All information collected or maintained by TxDMV is subject to the provisions of the Texas Public Information Act (Chapter 552, Texas Government Code). The identity of most members of the public who communicate with state agencies through the Internet is confidential under Texas law. Exceptions to confidentiality may be reviewed at Texas Government code, Section 552.137.

TxDMV complies with the State Web Site Link and Privacy Policy. TxDMV encourages organizations that link to this web site to comply with the provisions of the State Web Site Link and Privacy Policy, especially regarding protection of the privacy rights of individuals, and to make reasonable efforts to provide accessible sites.