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038-07 Defective Toner Cartridges

Registration and Title Bulletin - #038-07

Date: September 24, 2007

To: All County Tax Assessor-Collectors

Subject: Defective Toner Cartridges

Attachment

These documents contain text of correspondence sent by TxDOT to the county tax assessor-collectors, statutory agents who provide vehicle registration and titling services for citizens in Texas. This information is provided to apprise the general public of issues affecting the state's vehicle titling and registration process.

PURPOSE

To provide you with updated procedures for returning defective toner cartridges for the Registration and Title System Printers.

DETAILS

When returning defective toner cartridges to Enhanced Laser Products, please verify you are returning printer toner cartridge part number Q6511X for Hewlett Packard (HP) Model 2420 or 2430, and part number Q7551X for Hewlett Packard (HP) Model P3005D.

COUNTY ACTION

Please follow the revised cartridge return procedures attached to this bulletin. These procedures replace the instruction sheet provided with Registration and Title Bulletin #026-06.

CONTACT

If you have any questions or need any additional information, please contact your local Vehicle Titles and Registration Division Regional Office.

In some cases the Registration and Title Bulletins (RTB) contain attachments. If you require a copy of the original signed RTB and the attachments, please e-mail us and include the RTB number. Repeat requests are subject to charges in

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