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043-07 Titles Printed with Exempt Remarks

Registration and Title Bulletin - #043-07

Date: November 5, 2007

To: All County Tax Assessor-Collectors

Subject: Titles Printed with Exempt Remarks

These documents contain text of correspondence sent by TxDOT to the county tax assessor-collectors, statutory agents who provide vehicle registration and titling services for citizens in Texas. This information is provided to apprise the general public of issues affecting the state's vehicle titling and registration process.

PURPOSE

To inform you of an error on Texas titles issued with Disabled Veteran and Purple Heart registrations September 14 through October 10, 2007.

DETAILS

Due to a now corrected programming problem, approximately 500 titles were printed incorrectly with an "Exempt" remark. We were able to catch many of these before they were mailed, but some were not.

We anticipate this error will have minimal to no impact on the customer; therefore, we will not send any notification. Instead, the "Exempt" remark has been removed from the affected title records in our database. When a corrected title or transfer of ownership occurs, subsequent titles will be issued without this remark.

COUNTY ACTION

If a customer contacts your office concerning this issue, please provide the above information. If a corrected title is requested to remove the "Exempt" remark, advise the customer to return the original Texas title with a written request to the department. Upon receipt we will issue a corrected title at no charge.

CONTACT

If you have any questions or need any additional information, please contact your local Vehicle Titles and Registration Division Regional Office. You may also call Monica Blackwell, Chief of Titles, at (512) 465-7570.

In some cases the Registration and Title Bulletins (RTB) contain attachments. If you require a copy of the original signed RTB and the attachments, please e-mail us and include the RTB number. Repeat requests are subject to charges in

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