skip to main content

010-08 Elimination of Renewal Notice Return Envelope

Registration and Title Bulletin - #010-08

Date: April 4, 2008

To: All County Tax Assessor-Collectors

Subject: Elimination of Renewal Notice Return Envelope

These documents contain text of correspondence sent by TxDOT to the county tax assessor-collectors, statutory agents who provide vehicle registration and titling services for citizens in Texas. This information is provided to apprise the general public of issues affecting the state's vehicle titling and registration process.

PURPOSE

To advise that the Vehicle Titles and Registration (VTR) Division will discontinue enclosing a return envelope with registration renewal notices.

DETAILS

VTR mails an average of 1.6 million vehicle registration renewals monthly. For many years a return envelope has been enclosed with each registration renewal notice to facilitate customers renewing their vehicle registration by mail. A recent analysis of registration renewal data revealed that only 20 percent of all renewals are mail returns.

Due to such low usage, beginning with the June registration renewal notices, VTR will no longer include a return envelope with the renewal notices. By eliminating the return envelope, the department will realize a cost savings of more than $257,000 through calendar year 2009.

For customer assistance, the mailing information on the registration renewal notice (upper right) will read: "Mail the bottom part of this form, proof of insurance and correct fee to your county tax office using the address provided below."

COUNTY ACTION

Counties may start to receive mail renewals in a variety of envelope sizes from customers. Counties that use mail handling equipment should consider the possible impact this may have on their automated mail sorters.

CONTACT

We appreciate your support and assistance. If you have any questions or need any additional information, please contact your local VTR Regional Office. You may also call Mike Craig, Deputy Director, or

Copyright © 2014 Texas Department of Motor Vehicles. All rights reserved. - 4000 Jackson Ave, Austin, TX 78731